Privacy Policy

Dual Sword Labs Pty Ltd, trading as Akali Labs (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you use our website (www.akalilabs.com) and any of our games or services (collectively referred to as “our Products”). By accessing or using our Products, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, contact details, and payment information when you create an account, make a purchase, or contact us.
• Usage Data: Information about your interactions with our website and games, such as IP address, device type, browser type, and gameplay statistics.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, analyse traffic, and improve our Products.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Products.
• Process transactions and provide customer support.
• Personalise your experience and deliver relevant content.
• Ensure security, detect fraud, and enforce our policies.
• Comply with legal obligations and regulatory requirements.

3. How We Share Your Information

We do not sell your personal information. However, we may share it in the following circumstances:

• With Service Providers: We may share data with third-party service providers who assist in website hosting, payment processing, analytics, and customer support.
• Legal Compliance: If required by law, we may disclose information to comply with legal obligations, protect our rights, or prevent fraud and security threats.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is completely secure. You are responsible for maintaining the confidentiality of your account credentials.

5. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Restrict or object to certain data processing activities.
• Withdraw consent where applicable.

To exercise your rights, please contact us.

6. Third-Party Services and Links

Our Products may contain links to third-party websites or integrate with external platforms. We are not responsible for their privacy practices. Please review their policies before sharing your information.

7. Children’s Privacy

Our Products are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us to have it removed.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and continued use of our Products constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.